Privacy Policy
These terms and conditions govern the use of www.pragra.space This Site is owned and operated by PRAGRA. This Site is an ecommerce website.
By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.
THESE TERMS AND CONDITIONS CONTAIN A DISPUTE RESOLUTION CLAUSE THAT IMPACTS YOUR RIGHTS ABOUT HOW TO RESOLVE DISPUTES. PLEASE READ IT CAREFULLY.
Intellectual Property
All content published and made available on our Site is the property of PRAGRA and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.
Sale of Services
These Terms and Conditions govern the sale of services available on our Site. The following services are available on our Site: Upskilling Programs and Consultation. The services will be paid for in full when the services are ordered. These Terms and Conditions apply to all the services that are displayed on our Site at the time you access it. All information, descriptions, or images that we provide about our services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all services we provide. You agree to purchase services from our Site at your own risk. We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.
Subscriptions
Your subscription does not automatically renew. You will be notified before your next payment is due and must authorize that payment in order for your subscription to continue. To cancel your subscription, please follow these steps: Services can be cancelled within 2 weeks of purchase, there is no cancellation after 2 weeks.
Free Trial
We offer the following free trial of our services: We offer 7 day free trial for new customers. At the end of your free trial, the following will occur: At the end of trials customer will be asked to sign the services. To cancel your free trial, please follow these steps: Customer who doesn't sign the services are automatically cancelled.
SMS Messaging Consent
Pragra's marketing and support teams send messages to customers who have opted in to receive communications. These messages include promotional offers, updates on services, reminders for consultations, and customer support information. To comply with SMS messaging regulations, we obtain explicit consent from customers through website forms and verbal consent. Our "Book Free Consultation Here" form now includes the following disclosure: "By providing a telephone number and submitting this form, you are consenting to be contacted by SMS text message. Message and data rates may apply. You can reply STOP to opt-out of further messaging." Our "Contact Us" form also includes a disclaimer stating that by providing their phone number, customers consent to receiving SMS messages, with the option to reply "STOP" to opt out. If verbal consent is used, we explicitly state that our website is not used for consumer opt-in. Our privacy policy clearly states that phone numbers and consent data are not shared with third parties. If data sharing with third parties is mentioned, it includes an exclusion for phone numbers and opt-in consent: "No mobile information will be shared with third parties/affiliates for marketing/promotional purposes." We prioritize clear communication, data protection, and easy opt-out options to maintain customer trust and privacy. These measures reflect our commitment to regulatory compliance and customer trust. For further details or questions, customers can contact our support team.
Messaging Terms & Conditions
You agree to receive informational messages (such as appointment reminders, account notifications, and other relevant updates) from Pragra. Message frequency may vary based on your interaction with our services. Standard message and data rates may apply. For assistance, reply HELP or email us at info@pragra.io. You may opt out of receiving these messages at any time by replying STOP. These messaging terms and conditions can be found within our full Terms & Conditions or as a separate Messaging Policy on our website.
Messaging Privacy Policy
No mobile information will be shared with any third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with or obtained by any third parties. If you wish to stop receiving future communications, you can opt out at any time by texting STOP or contacting us at info@pragra.io. This messaging privacy policy can be included as part of our main Privacy Policy or presented as a standalone Messaging Privacy Policy on our website. Once both the messaging terms and privacy policy are live, we can proceed with the messaging registration process. We look forward to hearing from you!
Payments
We accept the following payment methods on our Site: Credit Card, Debit, and Direct Debit. When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument. If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.
Refunds
Refunds for Services: We provide refunds for services sold on our Site as follows: We will refund any amount paid within 1 weeks of subscription after that no money will be refunded.
Consumer Protection Law
Where the Consumer Protection Act, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.
Links to Other Websites
Our Site contains links to third party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third party website or service linked to on our Site. It is your responsibility to read the terms and conditions and privacy policies of these third party websites before using these sites.
Limitation of Liability
PRAGRA and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.
Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless PRAGRA and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.
Applicable Law
These Terms and Conditions are governed by the laws of the Province of Ontario.
Dispute Resolution
Subject to any exceptions specified in these Terms and Conditions, if you and PRAGRA are unable to resolve any dispute through informal discussion, then you and PRAGRA agree to submit the issue first before a non-binding mediator and to an arbitrator in the event that mediation fails. The decision of the arbitrator will be final and binding. Any mediator or arbitrator must be a neutral party acceptable to both you and PRAGRA. The costs of any mediation or arbitration will be shared equally between you and PRAGRA. Not with standing any other provision in these Terms and Conditions, you and PRAGRA agree that you both retain the right to bring an action in small claims court and to bring an action for injunctive relief or intellectual property infringement.
Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.
Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows: (647) 343-5453 info@pragra.io 110 Matheson Blvd W, Suite 160. You can also contact us through the feedback form available on our Site